Shipping & Terms

Shipping

Shipping on all items is FREE. Please note that all shipments of in-stock items will go out within 5-7 business days. If your item is not in stock, or needs to be customized it may take up to 6 weeks. If you have a question about shipping/timing, would like to try and expedite shipping or need to include additional information or requests, please contact us here, include info in your orders notes upon checkout or call the store at (732) 974-9292. We can not be held accountable for incorrect shipping information provided during checkout.

Returns & Exchanges Policy

If for any reason you are not satisfied with your purchase you may return or exchange it within 10 days of receipt of the merchandise for a full refund. Unworn, unsized engagement rings can be returned within 30 days.

Refunds will be paid in the same manner of the original purchase payment. Please note that there are exceptions, including but not limited to: custom orders and jewelry that has been altered, worn, or sized by a jeweler other than Bentley Diamond Importers are non-refundable.

We will always do our best to work with you on any returns or exchanges but please note and adhere to this policy.

PLEASE NOTE THAT ALL ESTATE & FLASH SALES ARE FINAL.
We will not be accepting returns or providing exchanges on any Estate or Flash Sale items.